Friday, October 25, 2019

Religion: Who needs it? :: social issues

Religion: Who needs it? Why is it that humans are constantly looking elsewhere for what they are able to provide themselves? People with washers and dryers send their clothes to be cleaned. Owners of houses stocked full of food can be found at McDonald's. Billions of people can be found each week inside churches. Wait...the cleaners,McDonald's and churches? Yep. People are constantly trying to make their lives easier. Darwin theorized that this was part of "Survival of the Fittest." That the easier we make our lives, the more like we are to survive. Religion is one more way, along with self-starting coffee pots, that we have developed to make our lives easier and ultimately more bearable. Assuming that there is some "master plan" that we can't see makes. Religion is simply a self-made, self-serving idea. Humans are the only animals on the planet capable of keeping track of time. Because of this, we pompously assume that only the most valuable of projects are worth our time. We sometimes say, "That was a total waste of my time." What if our entire lives were a waste? What if there was nothing after this life to greet us? The idea that lives are giant wastes would obviously make same people rather annoyed. With religion in our life we are content in the belief that we are constantly working toward something. There is a reason for all the pain, heartache and suffering. Another way that religion is self-serving is through the way that it shuns responsibility. By way of religion we are able to place our "eternal happiness" on someone elses shoulders. Although it is our responsibility to live the kind of life that we think God would want us to live, it is ultimately his decision wether we succeed or fail. Because of this I really appreciate the Buddhist way of thinking. Buddhist teach that you are to look inside yourself to find the inspiration and good to reach the ultimate goal, known as enlightenment. Through this it is no one's responsibility but your own if you aren't happy or successful. It isn't that God has or hasn't blessed you, it's that the answer lies within yourself and you just haven't found it yet. The last way that religion is self serving and foolish is in another way that we make oursleves happier and more content. Through self-induced propaganda we believe that regardless of our situation in life, someone is watching us, and taking care of us.

Thursday, October 24, 2019

Empowerment Approach to Human Services Management Paper Essay

In organizational decision making, many individuals should be involved in order to ensure that everyone involved or touched by organizational activities in one way or another is not affected negatively by the decisions made and arrived at by decision makers. Consulting widely before making a decision enables decision makers in the organization make all-round and informed decisions, and decisions that satisfy anyone who is in any way connected to the organization (Donna, 2012). In an organization, clients are the ones who are served by the organization. The affairs of clients are affected directly by any given decision made. Client’s inclusion in decision making process would be of great significance in making them feel to be more of a part of the organizational activities. Clients would be included in the decision making process through requesting them to give their opinions by dropping them in drop boxes in the organization. The opinions given by the clients in the opinion drop boxes would be considered by the management when making decisions in various sectors of the organization. Another way that the organization would include clients in the decision making process is by regularly contacting clients through email and through phone calls and asking the clients questions on the various services offered by the organization. Client’s response would either advocate for improvement in certain areas of organizational activities or express their satisfaction for the services offered. The ideas and opinions of the clients would be incorporated after being analyzed so that greater focus can be done to adjust operations in areas that clients are displeased with (Adams, 2013). Empowering consumers is one of the vital things an organization would engage in enhancing a positive and close relationship between the organization and the clients. Pricing would play an integral role in ensuring that customers  have access to quality products and services by the organization. Prices of the different products and services of the organization should be market specific. The economic capability and disposable income of clients should be put into consideration in setting prices for the products and services offered by the organization. By matching prices with the economic capability of a people, it would be much easier to for customers to access the products and services without straining or having to compromise and going for other products of lower quality (Donna, 2012). Services to consumers of the products and services of the organization would be heightened since the kind of services offered determines whether customers are retained and it is a means of attracting new customers. Workers in the organization would be expected to treat clients with respect and serve them diligently so that they feel welcome. Workers who are directly interacting with clients would have a set code of conduct that would guide their actions. Mishandling customers inappropriately would be subject to penalties. Meeting Diverse Cultural Needs Since people and customers to be specific come from different cultural backgrounds, considering and understanding the cultural background and practices of every market niche. In ensuring that the organizational activities do not conflict with the cultures of clients and that they suit the needs of the cultures, the following would be done by the organization; In posting managers to different places where the organization operates, the organization would ensure that the managers are fully aware of the cultures of the people of the regions where they are posted. Managers are the guide and controllers of the various activities that an organization and these activities should be directed and delegated in accordance or in line with the cultures of the people of a place. This would ensure that the organization supplements and do not undermine the cultural practices of people (Adams, 2013). Advertisements could be a cause of conflict between the cultures of a people and the organization. Ce rtainly, advertisement is done in order to meet certain goals and objectives. Advertising should be done in line with the cultures of the people. Advertisements done should not undermine the culture of the people. The affairs of the people in terms of their culture are equally important since those who products are  advertisements are made to be the target market of the organization’s products and services. In enhancing equality and as a show of consideration for the socioeconomic backgrounds of customers, the organization would ensure that it prices its products in the most efficient way possible so that both the organization and the customers are not affected negatively by the pricing. The products and services of the organization should be set at a fair price. Overpricing would scare customers and this would lead to reduced sales by the organization as well as denied access to products and services due to a weak socioeconomic ability and background of customers (Adams, 2013). The organizational products and services should be in line with the spiritual beliefs and activities of the people. If a product or a service sends the wrong message to the spiritual elite of a place, then the product or service should not be sold at that particular to avoid conflicts with the people (Hodge, 2001). The products and serves of an organization should be fit for use by customers at different age brackets. The products and services of the organization would be diversified in order to ensure that they meet the requirements of people at all age groups without discrimination. This would create a wider consumer base for the products of the company and it would make it easier for customers to select products and services according to what suits them best (Hodge, 2001).   Team Building and Collaboration in the Organization Team building and promoting a collaborative spirit among employees is one of the most essential ways of enhancing increased productivity in the organizatio n. In enhancing team building, the following should be done or undertaken; Create working groups in the organization where each group has clearly stated and defined goals to achieve at the end of a working activity, ensure that the role to be played by each and every individual in the team is well defined to roles and powers to avoid overriding powers and responsibilities and ensure that meetings to assess the performance of the team are done regularly. This way, a strong and formidable team would be built and this would make it easy to manage team members and at the same time, enhance the productivity of team members and the organization as a whole (Donna, 2012). Replace the level two heading with the words for your heading. The heading must be in bold font. Evaluation Evaluation is of great importance in ensuring that employees in the organization remain productive and valuable to the organization. Evaluation would be done on an annual basis to establish those employees who need to be promoted and those who need further training. Response from clients would be used and applied to enhance and improve on the operations of the company so that the needs and requirements of the customers can be met. Staff members within the agency would be consulted on various issues in the organization to ensure that decisions made are in the best of their interests and make them feel more as part of the organization. Having an agency go through quarterly evaluations to see if the organization of the agency is working well for professionals and clients. Clients are always encouraged to provide feedback on the services they receive and on the way the facility is being ran. This feedback helps us determine what to change for future evaluations. Feedback can be left by survey, internet and by person. In conclusion, helping individuals is a process that empowers society by acting on issues that they define as important, an organization strives to teach individuals skills and knowledge that will motivate them to take steps to improve their own lives. References 1. Adams, R. (2003). Social work and empowerment. Palgrave: Macmillan. 2. Cowger, C. (1994). Assessing client strengths: clinical assessment for client empowerment. Social Work, 262 – 268. 3. Donna, H. (2012). Interpersonal Social Work Skills for Community Practice. Springer Publishing Company. 4. Hodge, D. (2001). Spiritual assessment: a review of major qualitative methods and a new framework for assessing spirituality. Social Work , 203-214

Wednesday, October 23, 2019

Pan’s Labrynth †Captain’s Task Essay

â€Å"Leave us now, my honest guards. Go and nag the pathetic cook to make me something appetizing for my lunch. Now, back to you Mercedes, I have always thought you were someone I could trust, someone I could rely on.† Mercedes cowered helplessly against the stony wall as the Captain slowly shadowed over her. His beady black eyes glared ferociously at her as he spoke, â€Å"You and me, we had a special trust, what happened?† His face filled with concern. He then turned around, with his back facing towards her, poured 2 generous glasses of alcohol in and put them on a tray. Mercedes took the hidden knife from her neatly pleated dress and cut the tight rope from her tiny hands. â€Å"I grew up and realised what a ruthless, greedy pig you are.† She replied bluntly. The Captain’s face flushed a bright red. His horrifically big eyes bulged out of their sockets as he struggled to keep his big hands off of Mercedes’ petite face. â€Å"In all my life, I have never seen a women disrespect a man so acutely.† Mercedes stared at his back for several minutes before springing into action. â€Å"I have hated you ever since I met you. You make me sick. How could such a man treat his family like a group of cockroaches? Only a fool would act the way you do.† â€Å"Listen here you spiteful little rodent. I am a well respected man and if you want to live, my sweet, I suggest you start changing your atrocious attitude towards me.† Swiftly, Mercedes rapidly ran and lunged towards the Captain’s back without a second thought. â€Å"This is from your wife.† She whispered. She stabbed him in the top right of his back. â€Å"This is from Ofelia.† She said with her voice raised slightly louder and stabbed hard at the bottom left of his back. â€Å"And this is from me!† She shouted from the top of her lungs. By now, she turned the Captain around and slit his mouth from the right side. His shirt was a bright scarlet shade, and his back and mouth leaked with fresh blood. The Captain was silent for a split second, as the blood glistened from his face, but then he replied, â€Å"You can run, my sweet, but you can’t hide. I will get you, you stupid pathetic runt, if it’s the last thing I do.† Mercedes, petrified, backed out of the old dusty barn and stumbled straight past the 2 guards from earlier. â€Å"Hey, you!† One of the guards shouted. Mercedes knew he was shouting for her, but her heart told her to keep running. As she ran tiredly up the hill, the Captain had caught up. â€Å"GET HER YOU USELESS PARASITES!† Within 2 minutes of the Captain’s screaming catastrophe, there were 20 men on horses charging up the hill for Mercedes. â€Å"I will kill that Captain, even if I have to die trying.† Mercedes whispered to herself. Mercedes ran and ran, faster and faster, as the hill got steeper and steeper. She came to an abrupt hold as the hill began to flatten. The Captain was right; there was no-where she could hide. â€Å"Hello my pretty, what a surprise to see you up here?† Cooed the first guard on a huge horse twice the size of her. He was also armed with several ferocious guns. â€Å"If you come any closer, just watch†¦Ã¢â‚¬  Whispered Mercedes. She was shaking with fear. She had the knife in line with her delicate throat. â€Å"Don’t do it, Bonita, you’ll regret it†¦Ã¢â‚¬  Murmured the first guard. â€Å"Just let her kill herself, she’s useless anyway† Advised the second guard. There were now 20 huge brawny horses circled around her. Mercedes could hear her head thumping intensely. Out of nowhere, all 20 of the guards were shot off their horses one by one. One minute the empty hill-top was surrounded with tough guards on great big horses, and the next minute, every single guard was shot down from their horses. Mercedes felt as shaky as a leaf. Then, out of the empty surroundings, her brother, Juan, and his army slowly wafted towards her. â€Å"Oh Mercedes! I was so worried about you.† Mercedes turned around and playfully hit her muscular brother. â€Å"Don’t you ever scare me like that again! I was petrified. I never knew where you were, of where you were staying, how you were eating.† â€Å"Don’t worry sis’, I had the whole thing planned out. We were going to attack the stupid Captain anyway, so we thought why not now, and just when my baby sis’ needed me too!† Mercedes’ brother sniggered with laughter with the alongside rebels. Mercedes blushed a shade of rosy pink. Suddenly, one of the quieter ones from the group decided to speak up. â€Å"Sir, when are we going to attack again?† He piped Mercedes and her brother both looked at each other. â€Å"Well, Son, we have just finished attacking, so we shall just wait and see.† By now, Juan was sitting on the bare ground smoking a cigar, with his incredibly long legs up and resting on a huge rock. â€Å"How many times have I told you to stop smoking!† Screeched Mercedes. â€Å"HEY! I’m the one who just saved your life, give me a break! I do the hero thing for once, ad I still get told off!† Juan took a long puff on the cigar, and the passed it onto another rebel. â€Å"Look, I don’t want you getting hurt, so make sure you take care of yourself. I won’t always be there to look after you, so remember that.† Mercedes stood straight, smoothed her creased up dress and gave her brother a hug. â€Å"I will go and finish my duty, and you go finish yours, ok?† â€Å"Si, si, mi hermana, I will succeed. Do not worry,† Reassured Mercedes’ brother. Slowly, Mercedes walked off into the sunset, where a huge mission awaited her. She and her brother would just have to wait and see what would happen.

Tuesday, October 22, 2019

Free Essays on Genetic Engineering

GENENTIC ENGINEERING Genetic Engineering: A leap in to the future or a leap towards destruction? Introduction Science is a creature that continues to evolve at a much higher rate than the beings that gave it birth. The transformation time from tree-shrew, to ape, to human far exceeds the time from an analytical engine, to a calculator, to a computer. However, science, in the past, has always remained distant. It has allowed for advances in production, transportation, and even entertainment, but never in history has science be able to so deeply affect our lives as genetic engineering will undoubtedly do. With the birth of this new technology, scientific extremists and anti-technologists have risen in arms to block its budding future. Spreading fear by misinterpretation of facts, they promote their hidden agendas in the halls of the United States congress. They fear that it is unsafe; however, genetic engineering is a safe and powerful tool that will yield unprecedented results, specifically in the field of medicine. It will usher in a world where gene defects, bacterial disease, and even aging are a thing of the past. By understanding genetic engineering and its history, discovering its possibilities, and answering the moral and safety questions it brings forth, the blanket of fear covering this remarkable technical miracle can be lifted. The first step to understanding genetic engineering and embracing its possibilities for society is to obtain a rough knowledge base of its history and method. The basis for altering the evolutionary process is dependant on the understanding of how individuals pass on characteristics to their offspring. Genetics achieved its first foothold on the secrets of nature's evolutionary process when an Austrian monk named Gregor Mendel developed the first "laws of heredity." Using these laws, scientists studied the characteristics of organisms for most of the next one hundred years following Mendel's discove... Free Essays on Genetic Engineering Free Essays on Genetic Engineering Genetic Engineering: You choose Frankenstein or Einstein What is it that makes you unique? Is it your charming smile? Perhaps it’s the dazzle in your eyes. Maybe it’s your unique personality that makes you a cut above the rest. Some would proclaim that it is our genetic composition that makes us different from everyone else. Over the past decade we have seen remarkable advancements in the field of genetic engineering. These developments have the potential to change our life, as we know it, forever. Will mankind continue to thrive in a society where genes can be patented? Only time will tell. What can be determined is that these innovations in genetic engineering come with certain advantages and disadvantages to both man and animal, and the implications are many. The advantages of genetic engineering to mankind are countless. Genetic Engineering can be beneficial in the treatment of many diseases and injuries (George Will). The National Institute on Health has been working aggressively on a project called the Human Genome Project. This project was instituted to map the genes of humans. They hope to use this technology to prevent diseases that are genetically transmitted. This study has already enabled scientists to discover the genes responsible for transmitting diseases such as: Tay-Sachs, Sickle Cell Anemia, and Huntington’s Chorea. These diseases are all genetically linked and cause numerous physical and mental impairments and lead to premature death. The discovering of these genes allows for these diseases to be detected early, treated more effectively, and permits parents to determine if they carry the gene responsible for passing these fatal diseases to their offspring. The Human Cloning Foundation has been performing studies for the past decade on the benefits of cloning cells for treating injuries. They predict that in the next decade we will be able to clone our cells and use them to rev... Free Essays on Genetic Engineering GENENTIC ENGINEERING Genetic Engineering: A leap in to the future or a leap towards destruction? Introduction Science is a creature that continues to evolve at a much higher rate than the beings that gave it birth. The transformation time from tree-shrew, to ape, to human far exceeds the time from an analytical engine, to a calculator, to a computer. However, science, in the past, has always remained distant. It has allowed for advances in production, transportation, and even entertainment, but never in history has science be able to so deeply affect our lives as genetic engineering will undoubtedly do. With the birth of this new technology, scientific extremists and anti-technologists have risen in arms to block its budding future. Spreading fear by misinterpretation of facts, they promote their hidden agendas in the halls of the United States congress. They fear that it is unsafe; however, genetic engineering is a safe and powerful tool that will yield unprecedented results, specifically in the field of medicine. It will usher in a world where gene defects, bacterial disease, and even aging are a thing of the past. By understanding genetic engineering and its history, discovering its possibilities, and answering the moral and safety questions it brings forth, the blanket of fear covering this remarkable technical miracle can be lifted. The first step to understanding genetic engineering and embracing its possibilities for society is to obtain a rough knowledge base of its history and method. The basis for altering the evolutionary process is dependant on the understanding of how individuals pass on characteristics to their offspring. Genetics achieved its first foothold on the secrets of nature's evolutionary process when an Austrian monk named Gregor Mendel developed the first "laws of heredity." Using these laws, scientists studied the characteristics of organisms for most of the next one hundred years following Mendel's discove... Free Essays on Genetic Engineering Genetic Engineering: A leap in to the future or a leap towards destruction? Introduction Science is a creature that continues to evolve at a much higher rate than the beings that gave it birth. The transformation time from tree-shrew, to ape, to human far exceeds the time from an analytical engine, to a calculator, to a computer. However, science, in the past, has always remained distant. It has allowed for advances in production, transportation, and even entertainment, but never in history has science be able to so deeply affect our lives as genetic engineering will undoubtedly do. With the birth of this new technology, scientific extremists and anti-technologists have risen in arms to block its budding future. Spreading fear by misinterpretation of facts, they promote their hidden agendas in the halls of the United States congress. They fear that it is unsafe; however, genetic engineering is a safe and powerful tool that will yield unprecedented results, specifically in the field o f medicine. It will usher in a world where gene defects, bacterial disease, and even aging are a thing of the past. By understanding genetic engineering and its history, discovering its possibilities, and answering the moral and safety questions it brings forth, the blanket of fear covering this remarkable technical miracle can be lifted. The first step to understanding genetic engineering and embracing its possibilities for society is to obtain a rough knowledge base of its history and method. The basis for altering the evolutionary process is dependant on the understanding of how individuals pass on characteristics to their offspring. Genetics achieved its first foothold on the secrets of nature's evolutionary process when an Austrian monk named Gregor Mendel developed the first "laws of heredity." Using these laws, scientists studied the characteristics of organisms for most of the next one hundred years following Mendel's discovery. These early studies c... Free Essays on Genetic Engineering Genetic Engineering is a major issue in today’s society. Because of it, things like the Human Genome Project have become a reality. Genetic Engineering is can be defined as the manipulation or alteration of the genetic structure of a single cell or organism. This means that scientists can target a particular gene and make it whatever they want. This technique is becoming so advance that soon people will be able to make their children exactly how they would like them to be. The science behind genetic engineering is simple to explain yet complicated to perform. Simply state, scientists may alter any gene they would like to make it better then it was before. Genetic Enginering holds many promises for the future. It brings with it possibilities of longer, healthier lives, and possibly near-immortality. It has the possibilities of ending world hunger by making cheaper, more nutritious, and faster growing foods. It could also have the ability to bring back species from nea r extinction and even reintroduce recently extinct species back to our world by using old DNA. With genetic engineering, we would have the ability to clone a loved one or a favorite pet. It would also give us the ability to grow replacement organs, limbs, skin, or virtually any other body part, making transplant rejection a thing of the past. Not only has genetic engineering affected the people of the world, it has also affected the agriculture. Genetic engineering is being used to create the perfect vegetable or the perfect fruit. A lot of the food people eat today has been genetically engineered and most without them knowing it. However genetically engineered food isn’t exactly perfect. Genetically engineered food could reduce genetic diversity causing the food to be more prone to diseases. Not only does it reduce genetic diversity but it is also an expensive process. Even though this could be a potential end of hunger, there has not been adequate t...

Monday, October 21, 2019

Total Quality Management (TQM) 5 performance objectives

Total Quality Management (TQM) 5 performance objectives Free Online Research Papers Q a) Explain the 5 TQM performance objectives. Discuss these with the help of a real life example of a process involving products services, and analyze how the process can be improved upon? b) Illustrate explain your chosen process with the help of a transformation model. Answer a) â€Å"Many methodologies and techniques for improving operational performance have been developed over the years – these provide structured ways of improving company performance, but they do not explicitly tell us where to start. To be able to improve performance effectively, it is important to identify the particular factors of performance to work with. Furthermore, it is important to find those factors that have a high impact on performance.† (www.emeraldinsight.com) Performance improvement highlights processes and systems that need to be improved. Then, there is a follow-up with an action plan to improve the outcomes. The five main performance objectives are: Speed Cost Quality Dependability Flexibility We will discuss these five objectives using the drive-thru process of McDonalds: Speed- How much time does a customer spend in McDonalds drive-thru? McDonalds’ drive-thru target is 90 seconds. But, is it really able to achieve this target? No, not all the time. Many people have complained about drive-thru errors, waiting for their meals in busy times, being stuck in the queue, etc. As the line gets longer, more people choose to bypass the restaurant and dine elsewhere. So, how can McDonalds overcome these problems? ? Proper drive thru management: Since queuing is on a strict first-in first-out basis; later customers are generally not served until all previous customers have been taken care of. Therefore, a whole line of people with quick orders can be held up by a single complex order. McDonalds can instead have a dual line layout if the second customer’s order is ready first, then a green light can be used to signal the second car, so that the person takes his/her’s order goes. Service times are improved dramatically for short orders, yet not impacted for longer orders due to multiple wait queues. The disadvantage of adopting the dual line layout is that it will take up a lot of time be costly for McDonalds to change the layouts of all their restaurants. Plus, some customers will get really annoyed if they came in first but served second. To overcome this, McDonalds can have two windows (both left right), the left one for large orders the right one for small orders. Again, the question is how the small order meals will be bought to the right window if the kitchen is on the left side. Well, an employee can be especially dedicated to transfer the meals from the left window to the right one! ? Introduction of the use of mobile order entry terminals: will allow a restaurant employee to physically go to the drive-through lane and enter orders, which increases through-put by providing two points of entry: the menu sign and the mobile order entry terminal. Problems associated with this option include: (1) interfacing the mobile entry terminal to the current POS (Point of Sale) system; (2) supporting multiple languages and interfaces; (3) constant menu changes and additions; (4) safety of the employee; (5) weather conditions; (6) hardware costs; (7) order sequencing; and (8) the customer is unable to review the menu prior to ordering. ? Adopt a new system: McDonalds can also adopt a new system called Delphi Order Confirmation where a digital camera is attached to the drive-through menu system. â€Å"When an order is placed, a photo is taken of the car and/or the driver from approximately the same angle and distance that the drive-through employee would view when the car is at the payment or presenter window. The digital photo would be matched to the order record created by the POS system. The photo and order record could be presented in a variety of fashions, including a print out on the receipt with the itemized order and number. Alternatively, a touch screen with the patrons picture and order record for each of the cars currently in the drive-through, and when the order is complete, the presenter would tap the photo on the touch screen indicating the order has been filled and the photo record would be removed from the system. This system will help shave about eight seconds from the order to delivery time. Besid es order accuracy, it will also aid in speeding up the drive-thru process and address customer courtesy issues. Specific benefits to this system include easy installation and implementation with existing QSR (Quick Serve Rest) drive-through installations; minimal ongoing support required; limited risk of hardware loss/damage; increased employee safety; fully supported in multi-language settings; and continues to provide the customer an opportunity to review the menu!† (www.freepatentsonline.com) People will be uncomfortable: with the idea, that theyre being photographed every time they make a quick stop for a double cheeseburger with fries. Though, it’s a non-invasive procedure the photos arent stored in the system. Theyre deleted as soon as the order is completed. A lot of restaurants already have surveillance cameras on their premises that photograph people. Another trouble is that it will be costly for McDonalds to implement this system. But then again, it will show good results in the long run! Cost- Is McDonalds charging a lot to its customers? Can they bring down its costs further? ? Value meal strategy: McDonalds can employ the value meal strategy which allows customers to buy a sandwich, french fries, and beverage at a discount when purchased together. Moreover, it can also offer daily specials of special menu items, such as â€Å"9 Dhs Happy meal on Thursdays, from 4:00 PM 8:00PM† or other similar specials. More number of people will be attracted by such offers hence McDonalds’ average cost will decrease. However, the limitation is that these daily specials will bring in a lot of customers but also make it harder for McDonalds’ staff to handle so many people together serve quickly!!! So, they should anticipate having so many customers moulding their operations according to that. ? During busy periods, McDonalds requires more than two to three people who are dedicated to the drive-through process. If it adopts the Delphi order system mentioned on page 2 3, it will not require a lot of employees to take the orders, enter in the system make mistakes in matching the orders with the cars, hence cutting down on its costs. However, this might lead to some employees being made redundant. ? Use Customer order Display: When a drive through worker is taking an order, it can be displayed automatically on a screen available to the customer outside, called the Customer Order Display (COD). The customer can review the COD and correct any mistakes, thus making the ordering process more precise. More precise orders eliminate time wasted from correcting mistakes the cost arising from order errors. ? Energy management: Energy costs represent a significant portion of restaurant expenses. Parking-lot lighting, cooking appliances, ventilation systems, other utility expenses can add up. These are very real costs that impact the profitability of a restaurant. McDonalds can invest in new equipment (which might be costly but beneficial in the long run), maintenance practices and revising some operating procedures. â€Å"Some cost-cutting strategies include are, investing in energy-saving equipment, securing long-term energy contracts, joining energy co-ops, controlling lighting schedules more efficiently, tinting windows, contracting with new energy providers, hiring energy consultants and decreasing deliveries, regular cleaning and upkeep of refrigerator coils. Furthermore, a calendar with the recommended maintenance dates for all parts and equipment, including monthly, quarterly and annual checks can be made.† (www.restaurant.org) Quality- Where does McDonalds stand in terms of is service? Not as good as it used to be. Probably the meals are okay, but what about the employees serving the customers the overall experience which the customers go through? ? Surprise quality checks: For sure, all McDonalds restaurants already go through periodic inspections in terms of quality checks, but they can have more surprise checks if the store fails to pass the inspection the second time, the corporate can take over the store and bring in better employees to ensure that the proper processes and equipment are being used properly. ? Improve the training process taking care of employees: McDonalds can include online e-learning tools for its restaurant staff. In addition to this, it should make sure that the needs of its staff are met they are given recognition for good performance. Once this is done, automatically they will be happy to do their jobs of course happy employees will lead to a better service eventually happy customers! Dependability- How can McDonalds make its processes more reliable? ? If McDonalds opts for dual line layouts a reliable system like Delphi order confirmation system (mentioned on pages 2 3,) then without any doubt its customers can rely on its operations. They will be sure that their meals will always be ready within a specified time without any errors they’ll be able to get out quickly with the dual line layout. Flexibility- Can McDonalds adjust its processes to meet customer requirements? ? Multiple trained staff: McDonalds can have a multiple trained staff in order to be flexible. Again, this will cost money but be beneficial in the long run. ? Ordering on a toll free number: McDonalds can give their customers the option to place their order by calling on a toll free number giving them a unique order number so that their meals are ready when they come to pick them up. The drawback is that an employee will have to be specially delegated to take the orders when customers call! Answer b) â€Å"A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers. Where the inputs are raw materials, it is relatively easy to identify the transformation involved, as when milk is transformed into cheese and butter.† (openlearn.open.ac.uk) Where the inputs are information/people, the nature of the transformation may be less obvious. For example, a hospital transforms ill patients (the input) into healthy patients (the output). Figure 1: The transformation model Source: (openlearn.open.ac.uk) The transformation model of a McDonald’s drive-thru process will look something like this: Feedback Figure 2: Transformation model of McDonalds drive-thru A customer enters the drive-through in his/her vehicle along a path and stops at a sign/menu-board that contains a menu. The customer is prompted by an order-taker to order his/her’s desired meal. Once the order has been confirmed, the driver proceeds (while his/her meal is prepared packed) toward a drive-through pickup window, in queue behind any previous cars, where the driver submits his/her payment to a window person and then receives his/her food. Some restaurants use a two-window system during busy times, whereby the driver pays at a payment window and receives his food at the pickup window. Figure 3: Drive-thru process shown in pictures Source: (www.google.com) Inputs Output Some inputs are used up in the process of creating goods or services; others play a part in the creation process but are not used up. Three types of resource that may be transformed in operations are: materials – the physical inputs to the process information that is being processed or used in the process customers – the people who are transformed in some way. Many transformation processes produce both goods and services. For example, McDonalds provides a service, but also produces goods such as food and drinks. Transformation processes may result in goods/services (output) that are designed to deliver. Feedback A further component of the transformation model in Figure 1 is the feedback loop. Feedback information is used to control the operations system, by adjusting the inputs and transformation processes that are used to achieve desired outputs. For example, a chef relies on a flow of information from the customer, through the waiter, about the quality of the food. Adverse feedback might lead the chef to change the inputs (for example by buying better quality potatoes) or the transformation process (for example by changing the recipe or the cooking method). Feedback is essential can come from both internal and external sources. Internal sources include testing, evaluation and continuously improving goods and services; external sources include those who supply products or services to end-customers as well as feedback from customers themselves. To sum up, operations performance is an important functional area because it plays a crucial role in determining how well an organization satisfies its customers. Moreover, an understanding of the principles of operations management is important for all organizations, because they provide a systematic way of looking at its processes. Furthermore, the overall transformation process can be further broken down into a series of micro-processes. Attention to processes ‘within’ organizations can provide a powerful tool for understanding organizational performance minimize errors. Bibliography 1. emeraldinsight.com/Insight/viewContentItem.do?contentType=ArticlehdAction=lnkhtmlcontentId=851437 2. www.freepatentsonline.com 3. http://openlearn.open.ac.uk/mod/resource/view.php?id=161703 4. http://openlearn.open.ac.uk/mod/resource/view.php?id=161697 5. restaurant.org/news/story.cfm?ID=349 Research Papers on Total Quality Management (TQM) 5 performance objectivesRiordan Manufacturing Production PlanBionic Assembly System: A New Concept of SelfThe Project Managment Office SystemOpen Architechture a white paperIncorporating Risk and Uncertainty Factor in CapitalAnalysis of Ebay Expanding into AsiaInfluences of Socio-Economic Status of Married MalesMarketing of Lifeboy Soap A Unilever ProductDefinition of Export QuotasResearch Process Part One

Saturday, October 19, 2019

Assignment on Hr Promotion & Transfer Essay Example for Free

Assignment on Hr Promotion & Transfer Essay Flippo †A promotion involve a change from one job to another that is better in term of and responsibility† Chruden and Sherman†A promotion involves a change of assignment from a job of a lower level to one of level with in the organization† Dale Yoder†Promotion is defined as a movement to a position in which in which responsibility and prestige are increased† Pigors and myers â€Å"Promotion is the advantage of an employee to a better job better in term of gather responsibilities more prestige and status gather skill and specially increased of pay or salary†. Employer to support employee higher position, sales, duties, response everything increased is as well as employees enjoy self-determination, (a)progress (b)preferment (c)promotion (d) position Promotions are used to fill the positions which are more important to fill rather than the present position of employee. It can be filled by external recruitment but employees having eligibility and experience must be appointed for their motivation. Also it will decrease labour turn over as external recruitment costs more. Also increase in salary and status will increase job satisfaction. When scale of pay is increased without changing job it is called  up-gradation  and promotion involves changes in job as well as high salary. When higher position is given without change in salary it is known as  Dry Promotion. All these,  Promotion Up-Gradation and Dry Promotion  are used by management to increase morale of employee and as giving reward also. Promotion means the employee present position to superior position . more obviously promotion is the association to the higher position where more responsibility and more power exits with more occurrence. In the higher position, sales, duties, response everything increased is as well as employees enjoy self-determination. The advancement of an employee within a  company  position  or  job  tasks. A job promotion may be the  result  of an  employee’s  proactive  pursuit of a higher ranking or as a  reward  by  employers  for good  performance. Typically is also  associated  with a higher  rate  of  pay  or  financial  bonus. In terms of a career, a promotion refers to the advancement of an employee’s rank or position in a hierarchical structure. Assignment on Hr Promotion & Transfer. (2018, Oct 29).

Friday, October 18, 2019

Issues in Employee Performance Essay Example | Topics and Well Written Essays - 2500 words

Issues in Employee Performance - Essay Example However, having a sound output for the company depends on the quality of human capital one organisation has. In order to attain quality productivity, one must select competent personnel of which can deliver the expected output based on the set goals and objectives of the company. Moreover, on the other hand, those who have been employed in the company should be measured based on ones productivity and accomplishment, a process of which leads towards employees performance management. Primarily, employees’ performance management focuses on developing ones capabilities. Aguinis (2007) mentioned in one of his writings that performance management is â€Å"a continuous process of identifying, measuring and developing the performance of an individual.† Aguinis (2007) further added that this continuous capacity building needs clear objectives, observing and measuring performance and regular feedback. However, Cokins (2004) does not limit performance management to capacity buildi ng but rather â€Å"performance management helps managers to sense earlier and respond more quickly to uncertain changes.† Understanding the Nature of Employees According to Dan Hill (2008) employee management is the most emotional part of the business. It is a relationship that links the superior and the staff where interaction takes place and sometimes intense. Fast phased working environment mostly leads to misunderstanding or disagreement affecting office relationship. Emotionally confronted with reality cannot be avoided since it party dominate the relationship that shadows rationality and objectivity affecting company goals and specific work assignments. In some cases of which are highly damaging to the company’s reputation and as part of correcting the actions of which has negatively undertaken by an employee, immediate termination of employment should be considered and served to the employee. However, in less grievous cases, disciplinary action may take its pla ce in order to help the employee improve their quality to meet work standards. It should always be kept in mind that majority of employees would like to succeed in their respective position in which in order for an employee to advance to their respective careers, constant guidance and coaching is expected from their superior. This would help them improved and be recognized once ability enabling them to integrate concretely to the company’s operations giving them a sense of belongingness and for them to be able to recognize their personal problem and being able to improve oneself. Performance Management Wilson (2005) conferred that performance management has its own set of process, concept of which its approach has a holistic philosophy that integrates employees motivation, awareness of expectation from the superiors, personnel development and training, monitoring and performance measurement for them to be able to know the key areas for improvement. According to Mathis and Jac kson (2008) performance management should emanate from the organizations needs to meet its strategic objectives. Performance management serves as a strategy relating to every activity of organisation (Armstrong, 2005). Armstrong (2006) mentioned that installing a performance management system in the workplace creates an atmosphere that enables employees to performance in high